Shipping options
XcarDiag Shipment Policy

Shipping options
Shipment Address
Shipping Time
Shipping Cost
Shipment Combination
Tracking Items Methods
Reasons of invalid tracking code
After receiving the item
Changing the Shipping Methods and Addresses
XcarDiag payment
XcarDiag return policy
About My Account
Tips to Use XcarDiag
XcarDiag Customs Clearance & Import Duty
Customs Explanation
Import Duty Responsibility
Import Duty Cost
Package Encounter Customs Clearance solution
Import Tax Reducing Methods
Ecuador Customers Please Notice

Shipping options
1)Our shipping method contains: DHL, UPS, EMS, TNT and FedEx, as well as ordinary airmail- Singapore Post.
2) Usually the not-so-valuable item less than 150 USD is shipped by Singapore Post; the delivery time is 7-18 working days.
3) The items more than 150 USD is shipped to you by express. For express, it’s really important for you to provide us with your correct shipping address, contact telephone number, zip code, so that we can delivery the item to you effectively and timely.
4). Brazil customers notice
If you are Brazil customers, please mail us telling us in advance your CPF No, it is essential for shipment and customs clearance.
NOTICE: Normally, most of the items on our website can be shipped to most countries in the world. However, different shipping methods may have different limitations on the delivery destination. For example, so far only EMS is available for Russia, but other shipping method likes DHL, UPS couldn't reach Russia. In this case, our customer service will provide you some instruction.
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Delivery Time |
Tracking Link |
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3-5 working day |
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3-5 working day |
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7-10 working day |
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3-5 working day |
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3-5 working day |
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7-18 working days |
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2) Usually the not-so-valuable item less than 150 USD is shipped by Singapore Post; the delivery time is 7-18 working days.
3) The items more than 150 USD is shipped to you by express. For express, it’s really important for you to provide us with your correct shipping address, contact telephone number, zip code, so that we can delivery the item to you effectively and timely.
4). Brazil customers notice
If you are Brazil customers, please mail us telling us in advance your CPF No, it is essential for shipment and customs clearance.
NOTICE: Normally, most of the items on our website can be shipped to most countries in the world. However, different shipping methods may have different limitations on the delivery destination. For example, so far only EMS is available for Russia, but other shipping method likes DHL, UPS couldn't reach Russia. In this case, our customer service will provide you some instruction.
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